Terms of service
Welcome to Aslan Jewelers! By using our website, services, and making purchases from us, you agree to the following Terms of Service. Please read these terms carefully before proceeding.
1. Acceptance of Terms
By accessing or using the Aslan Jewelers website or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Changes to Terms
Aslan Jewelers reserves the right to modify, update, or change these Terms of Service at any time. Any updates will be posted on this page with the revised date. By continuing to use our services after any such changes, you agree to the updated terms.
3. Use of Our Website
You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the site. You may not use our site to transmit harmful or illegal content, including but not limited to viruses, spam, or malicious software.
4. Products and Services
- Product Availability: We strive to ensure that our product listings are accurate and up-to-date. However, we cannot guarantee the availability of all items at all times. If an item is out of stock, we will notify you as soon as possible and provide alternatives or a refund.
- Pricing: All prices on our website are listed in Dollars, and we reserve the right to change prices without prior notice. Taxes, shipping costs, and additional fees may apply at checkout.
- Custom Orders: For custom-designed jewelry, you may be required to pay a deposit or full payment before work begins. Custom items are non-refundable unless there is a defect or error on our part.
5. Orders and Payments
When you place an order with Aslan Jewelers, you agree to provide accurate and complete information. Payment must be made in full before your order is processed. We accept payments via major credit cards, debit cards, and other secure payment methods as listed on our website.
6. Shipping and Delivery
- Processing Time: We aim to process orders within 1-3 business days. Custom orders or jewelry repairs take longer, and you will be notified in this case.
- Shipping Methods and Costs: Shipping rates are calculated at checkout based on your location and the shipping method you choose. We offer several options, including standard, expedited, and overnight shipping.
- Delivery Times: Delivery times may vary depending on your location and the shipping method chosen. We are not responsible for delays caused by the shipping carrier.
7. Returns and Refunds
Please refer to our [Returns and Refund Policy] for detailed information regarding returns, exchanges, and refunds. Items must meet the eligibility criteria outlined in the policy for a return or exchange to be processed.
8. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Limitation of Liability
Aslan Jewelers is not liable for any damages, losses, or expenses that arise from the use of our website or services, including but not limited to direct, indirect, incidental, or consequential damages. In no event shall our total liability exceed the amount you paid for the specific product or service involved.
10. Indemnification
You agree to indemnify and hold harmless Aslan Jewelers, its affiliates, employees, and partners from any claims, damages, or liabilities arising out of your use of our website, products, or services, or any violation of these Terms of Service.
11. Governing Law
These Terms of Service are governed by the laws of Pennsylvania/USA. Any disputes arising from these terms shall be resolved in the courts of Pennsylvania.
12. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at store@aslanjewelers.com or 1-800-498-9269.
Thank you for choosing Aslan Jewelers. We value your business and look forward to serving you!